Services

CRYOVAC^® Advanced Maintenance Program (AMP)

Proactive, preventive maintenance plans that help increase equipment uptime and enhance operational performance.

100%

Customer renewal rate

Every eligible customer who has signed up for our Advanced Maintenance Program renews or expands their contracts.

11 Years

Technical service experience

Our technical service team has an average tenure of 11 years, making our service team one of the most knowledgeable in the industry, and are typically only a couple of hours away.

95%

of CRYOVAC® rotaries and VFFS equipment are AMP-eligible

With nearly all of our rotary and Vertical Form-Fill-Seal (VFFS) equipment covered by AMP, it’s easier than ever to streamline service across your operations.

Primary Components of CRYOVAC^® AMP

Regularly Scheduled Audits

Our technical service representatives perform a thorough evaluation and recommend a plan for improvements, repairs, and preventative maintenance.

Catastrophic Parts Coverage

Depending on the equipment model, all plans include the cost of replacing certain critical parts in the event of a catastrophic breakdown.

Equipment Reconditioning

Based on convenience to your production schedule, our factory-trained technicians will recondition your equipment using CRYOVAC^® brand or other OEM parts.

Real-time Insights

Using analytics enabled by SEE^® Smart Link, equipment maintenance moves from reactive to preventive to predictive.

Regularly Scheduled Audits

New AMP-eligible CRYOVAC^® equipment is pre-qualified for the program, while existing equipment that is 5 years old or less can be evaluated by our experienced technical service team to provide a plan for refurbishment to certified new standards. Upon qualification and depending on the selected plan, we conduct two or four equipment audits each year of your contract. During each audit, we perform a thorough evaluation of your equipment and provide recommendations for repairs and preventive maintenance to maximize uptime, improve yield rates, and enhance overall production efficiency.

Equipment Reconditioning

In addition to recommended improvements provided during routine audits, as part of your AMP service, our highly-trained, experienced service technicians recondition your CRYOVAC^® brand equipment every 12 to 24 months, depending on your production schedule. We schedule all work at your convenience to help avoid any lost production time. Our proactive approach helps extend equipment lifespan and protect your capital investment.

two service technicians performing maintenance on cryovac equipment

Catastrophic Parts Coverage

Our preventative plan is designed to reduce the risk of unexpected failures, but in the event one occurs, we’ve made sure you won’t have to face added costs replacing key critical parts, depending on your equipment model. To help ensure a quick turnaround when production time is at stake, we keep a steady inventory of replacement parts on hand and ready to ship.

Real-time Insights

SEE^® Smart Link, our interactive digital connectivity platform, is available on many AMP-compatible CRYOVAC^® brand equipment models. This platform allows you and your team to utilize data-driven insights to improve day-to-day maintenance for all connected equipment in one place. It collects and analyzes data in real time and provides intuitive dashboards, system status updates, alerts, and more to keep you informed.

Use AMP to Help You Get the Most Out of These CRYOVAC^® Systems

sell sheet

CRYOVAC® Advanced Maintenance Programs (AMP) Help Save Processors Time and Money

If you wait to repair equipment until a failure, you’ll lose more than just production hours: you’ll lose product and likely even profit. Moving to a proactive maintenance model can help minimize these risks.

Download Sell Sheet

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Frequently Asked Questions

New equipment is automatically AMP eligible for its useful life, and existing equipment 5 years and under is eligible following an audit and reconditioning by our experienced technical services team. See details below for specific model eligibility:

CRYOVAC^® 8300 – 24DS
CRYOVAC^® 8600E – 14CS/DS/E/EL
CRYOVAC^® 8600R – 14CS/DS/H
CRYOVAC^® 8600E – 16EL
CRYOVAC^® 8600R – 16CS
CRYOVAC^® 8600E – 18DS
CRYOVAC^® 8600R –18DS
CRYOVAC^® 8610 – 14DS
CRYOVAC^® 8610T – 14ED
CRYOVAC^® VR86 –18
CRYOVAC^® AutoLoad Automated 75 Bag Loader
CRYOVAC^® AutoLoad R2 Robotic Bag Loader
CRYOVAC^® TS200 AutoShrink Tunnel
CRYOVAC^® TC200 AutoChill Tunnel
CRYOVAC^® TD200 AutoDry Tunnel
CRYOVAC^® 2045 VFFS
CRYOVAC^® 2050 VFFS
CRYOVAC^® 3002 VFFS
CRYOVAC^® 3007 VFFS
CRYOVAC^® 2052 VFFS
CRYOVAC^® FlexPrep^® FP3002 VFFS
CRYOVAC^® FlexPrep^® FP2052 VFFS
CRYOVAC^® DS3002 VFFS

AMP is a great fit for any operation using CRYOVAC^® brand, AMP-eligible equipment. It's especially valuable for businesses that may have limited in-house maintenance resources, prefer to schedule service proactively, or want to avoid unplanned downtime. AMP is also ideal for operations looking to extend equipment life, improve overall uptime, and better manage maintenance costs. With predictable expenses spread evenly over the term of the contract, AMP makes budgeting easier and helps ensure consistent equipment performance.