Give us a call

Exceptional Customer Service for Your Packaging Needs

At AUTOBAG® brand, our Customer Service Center is staffed with highly-qualified, experienced representatives who are available to respond to any bagging machine or bagging, protective or sleeve material inquiry. We strive to exceed our customers’ expectations by providing timely, thorough and accurate assistance to their AUTOBAG® brand, SidePouch®, AirPouch® and AutoSleeve™ service needs.

Our regionalized Customer Service Teams are dedicated to understanding and supporting each customer’s unique business requirements. With our account management approach to customer service, you can expect a positive, familiar and helpful relationship with our team. 

Each team member is equipped with ongoing technical and business skills training, and is empowered and committed to providing fast, friendly and knowledgeable customer care. 

U.S. Customer Service Centers are located in Ohio and California in order to better serve all North American time zones.

To be connected to the customer service location nearest you, call us at 1-800-527-0733 or use the convenient customer service request form below to send your inquiry.

Customer Bill of Rights

When you call the AUTOBAG® brand Customer Service Department, you have a right to expect:

  • To speak to a live representative
  • Someone knowledgeable about our products and services
  • Personal ownership and follow-up to your satisfaction
  • Quick and accurate processing of your order
  • Reliable information
  • Sense of urgency and caring
  • To be given long term solutions
  • Integrity
young woman buy cloth from internet but retail sent wrong product. person talking complaint with online support shop want to return package send wrong product.
Get Started With SEE